{"id":1229,"date":"2026-03-04T11:41:00","date_gmt":"2026-03-04T10:41:00","guid":{"rendered":"https:\/\/accessibi.com\/?p=1229"},"modified":"2026-04-13T11:45:55","modified_gmt":"2026-04-13T09:45:55","slug":"guide-agid-sullaccessibilita-digitale-cosa-cambia-con-la-determinazione-n-38-del-4-marzo-2026","status":"publish","type":"post","link":"https:\/\/accessibi.com\/be\/guide-agid-sullaccessibilita-digitale-cosa-cambia-con-la-determinazione-n-38-del-4-marzo-2026\/","title":{"rendered":"Lignes directrices de l'AgID sur l'accessibilit\u00e9 num\u00e9rique : ce qui change avec la D\u00e9cision n\u00b0 38 du 4 mars 2026"},"content":{"rendered":"

Le cadre op\u00e9rationnel pour le 'European Accessibility Act' est enfin complet. L'AgID a publi\u00e9 les r\u00e8gles techniques, les crit\u00e8res de v\u00e9rification et les outils de contr\u00f4le qui manquaient. Voici ce que les entreprises doivent savoir.<\/strong><\/p>\n\n\n\n

L'AEF avait des obligations. Maintenant, elle a aussi des instructions.<\/h2>\n\n\n\n

La loi europ\u00e9enne sur l'accessibilit\u00e9 est entr\u00e9e en vigueur en Italie le 28 juin 2025. \u00c0 compter de cette date, les entreprises qui proposent des services num\u00e9riques aux consommateurs \u2014 du commerce \u00e9lectronique aux services bancaires, des transports aux communications \u00e9lectroniques \u2014 seront tenues de garantir l'accessibilit\u00e9 de leurs produits et services num\u00e9riques.<\/p>\n\n\n\n

Ce qui manquait jusqu'\u00e0 il y a quelques semaines, c'\u00e9tait le maillon op\u00e9rationnel : comment v\u00e9rifie-t-on la conformit\u00e9 ? Quels crit\u00e8res AgID utilise-t-elle lors des inspections ? Comment une entreprise peut-elle prouver qu'elle est en r\u00e8gle ?<\/p>\n\n\n\n

Le 4 mars 2026, avec la D\u00e9cision n\u00b0 38\/2026<\/strong>, l'Agence pour l'Italie Num\u00e9rique a publi\u00e9 les nouvelles Lignes directrices pour l\u2019accessibilit\u00e9 des services num\u00e9riques<\/strong>, en application de l'art. 21 du D.Lgs. 82\/2022. Le document est disponible dans la section Administration Transparente du site AgID.<\/p>\n\n\n\n

Que pr\u00e9voient les nouvelles lignes directrices<\/h2>\n\n\n\n

Champ d'application<\/h3>\n\n\n\n

Les Lignes Directrices s'adressent \u00e0 la fois \u00e0 l'Administration publique et aux sujets priv\u00e9s op\u00e9rant dans les secteurs couverts par l'EAA :<\/p>\n\n\n\n

    \n
  • Commerce \u00e9lectronique<\/li>\n\n\n\n
  • Services bancaires et financiers<\/li>\n\n\n\n
  • Transport<\/li>\n\n\n\n
  • Communications \u00e9lectroniques<\/li>\n\n\n\n
  • M\u00e9dias audiovisuels<\/li>\n\n\n\n
  • Livre \u00e9lectronique et \u00e9dition num\u00e9rique<\/li>\n<\/ul>\n\n\n\n

    L'exemption doit \u00eatre confirm\u00e9e pour les microentreprises<\/strong> (moins de 10 employ\u00e9s et un chiffre d'affaires annuel inf\u00e9rieur \u00e0 2 millions d'euros), avec une exception importante : ceux qui ont re\u00e7u financements publics ou priv\u00e9s<\/strong> \u2014 \u00e0 l\u2019exclusion des fonds PNRR \u2014 destin\u00e9s \u00e0 l\u2019am\u00e9lioration de l\u2019accessibilit\u00e9 ne peuvent pas b\u00e9n\u00e9ficier de cette exemption.<\/p>\n\n\n\n

    Norme de r\u00e9f\u00e9rence : WCAG 2.1, pas (encore) 2.2<\/h3>\n\n\n\n

    Les Lignes directrices font r\u00e9f\u00e9rence \u00e0 la norme EN 301 549<\/strong> et \u00e0 WCAG 2.1 niveau AA<\/strong>. Le choix de ne pas inclure les WCAG 2.2 \u2014 d\u00e9j\u00e0 disponibles en italien depuis 2023 \u2014 d\u00e9pend du fait que la norme europ\u00e9enne harmonis\u00e9e n'a pas encore \u00e9t\u00e9 formellement mise \u00e0 jour par la Commission europ\u00e9enne. L'AgID s'est conform\u00e9e \u00e0 la r\u00e9f\u00e9rence normative en vigueur, mais il est raisonnable de s'attendre \u00e0 une mise \u00e0 jour d\u00e8s que l'UE recevra la nouvelle version de la EN 301 549.<\/p>\n\n\n\n

    Fiches de contr\u00f4le structur\u00e9es<\/h3>\n\n\n\n

    Parmi les outils les plus pertinents introduits par les Lignes directrices, il y a fiches de contr\u00f4le<\/strong> sp\u00e9cifications pour :<\/p>\n\n\n\n

      \n
    • Sites web<\/li>\n\n\n\n
    • Documents num\u00e9riques<\/li>\n\n\n\n
    • Applications mobiles<\/li>\n<\/ul>\n\n\n\n

      Ces fiches constituent l'outil pratique qu'AgID utilisera pour les v\u00e9rifications et que les entreprises pourront adopter pour documenter et prouver leur conformit\u00e9.<\/p>\n\n\n\n

      Signature num\u00e9rique avec horodatage<\/h3>\n\n\n\n

      Toutes les attestations et les documents relatifs \u00e0 la v\u00e9rification d'accessibilit\u00e9 doivent \u00eatre sign\u00e9 num\u00e9riquement avec horodatage<\/strong>. C'est une nouvelle exigence organisationnelle que les entreprises devront int\u00e9grer dans leurs processus internes.<\/p>\n\n\n\n

      Services mixtes B2B\/B2C : conformit\u00e9 totale<\/h3>\n\n\n\n

      Un \u00e9claircissement particuli\u00e8rement significatif concerne les services destin\u00e9s simultan\u00e9ment aux professionnels et aux consommateurs finaux. Si un service num\u00e9rique \u2014 par exemple un site de commerce \u00e9lectronique \u2014 s'adresse autant aux clients professionnels qu'aux particuliers, l'ensemble du service doit \u00eatre conforme<\/strong>, non seulement la composante destin\u00e9e aux consommateurs.<\/p>\n\n\n\n

      L'application devient op\u00e9rationnelle<\/h2>\n\n\n\n

      Le 11 mars 2026, une semaine apr\u00e8s la publication des Lignes directrices, l'AgID a activ\u00e9 plateforme de signalement de non-conformit\u00e9<\/strong>. Les utilisateurs peuvent d\u00e9sormais signaler directement \u00e0 l'Agence les services num\u00e9riques qui ne respectent pas les exigences d'accessibilit\u00e9 pr\u00e9vues par le d\u00e9cret l\u00e9gislatif 82\/2022.<\/p>\n\n\n\n

      La plateforme est con\u00e7ue pour \u00e9voluer dans le temps en un canal de communication direct entre les entreprises et l'AgID, \u00e0 travers lequel les op\u00e9rateurs pourront \u00e9galement communiquer les mesures correctives adopt\u00e9es.<\/p>\n\n\n\n

      Avec les Lignes directrices et la plateforme de signalement, le syst\u00e8me de surveillance de l'accessibilit\u00e9 num\u00e9rique en Italie est maintenant pleinement op\u00e9rationnel<\/strong>. Les v\u00e9rifications peuvent \u00eatre initi\u00e9es d'office ou sur signalement des utilisateurs.<\/p>\n\n\n\n

      Que faire maintenant<\/h2>\n\n\n\n

      Pour les entreprises vis\u00e9es par le champ d'application du RGAA, le moment d'agir est maintenant. Les Lignes Directrices de l'AgID ne sont pas une d\u00e9claration de principe : elles sont l'outil concret avec lequel la conformit\u00e9 sera mesur\u00e9e.<\/p>\n\n\n\n

      Les \u00e9tapes \u00e0 consid\u00e9rer :<\/p>\n\n\n\n

        \n
      1. \u00c9valuer l'\u00e9tat actuel<\/strong> de leurs services num\u00e9riques par rapport aux WCAG 2.1 AA et \u00e0 la EN 301 549<\/li>\n\n\n\n
      2. Pr\u00e9parer les fiches de contr\u00f4le<\/strong> selon le format indiqu\u00e9 dans les Lignes directrices<\/li>\n\n\n\n
      3. Impl\u00e9menter un processus<\/strong> pour la signature num\u00e9rique avec horodatage des attestations<\/li>\n\n\n\n
      4. Planifier la remise en \u00e9tat<\/strong> des non-conformit\u00e9s identifi\u00e9es, la priorit\u00e9 \u00e9tant accord\u00e9e aux obstacles les plus critiques<\/li>\n\n\n\n
      5. Documenter tout<\/strong>en cas de v\u00e9rification, la conformit\u00e9 est d\u00e9montr\u00e9e par des preuves structur\u00e9es<\/li>\n<\/ol>\n\n\n\n

        Le cadre normatif de r\u00e9f\u00e9rence<\/h2>\n\n\n\n
        Normal<\/th>Contenu<\/th><\/tr><\/thead>
        Directive UE 2019\/882 (AAE)<\/td>Exigences d'accessibilit\u00e9 pour les produits et services num\u00e9riques<\/td><\/tr>
        D.Lgs. 82\/2022<\/td>R\u00e9ception italienne de l'EAA<\/td><\/tr>
        Loi 4\/2004 (loi Stanca)<\/td>Accessibilit\u00e9 pour les administrations publiques et les grandes entreprises (>500M\u20ac)<\/td><\/tr>
        Arr\u00eat\u00e9 AgID n\u00b0 38\/2026<\/td>Lignes directrices op\u00e9rationnelles sur l'accessibilit\u00e9 des services<\/td><\/tr>
        EN 301 549<\/td>Norme technique harmonis\u00e9e europ\u00e9enne<\/td><\/tr>
        WCAG 2.1 AA<\/td>Norme techniques de r\u00e9f\u00e9rence pour l'accessibilit\u00e9 Web<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
        ","protected":false},"excerpt":{"rendered":"

        Il quadro operativo per l’European Accessibility Act \u00e8 finalmente completo. AgID ha pubblicato le regole tecniche, i criteri di verifica e gli strumenti di controllo che mancavano. Ecco cosa devono sapere le aziende. L’EAA aveva gli obblighi. Ora ha anche le istruzioni. L’European Accessibility Act \u00e8 in vigore in Italia dal 28 giugno 2025. Da […]<\/p>","protected":false},"author":1,"featured_media":1231,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[16,33,24,29,28,30,21,32,23,19,34,31,35,22],"class_list":["post-1229","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-accessibilita-digitale","tag-accessibilita-e-commerce","tag-accessibilita-siti-web","tag-agid","tag-conformita-accessibilita","tag-d-lgs-82-2022","tag-eaa","tag-en-301-549","tag-european-accessibility-act","tag-legge-stanca","tag-linee-guida-agid-2026","tag-normativa-accessibilita-italia","tag-pmi","tag-wcag-2-1"],"yoast_head":"\nLinee Guida AgID sull'accessibilit\u00e0 digitale: cosa cambia con la Determinazione n. 38 del 4 marzo 2026 | Accessibi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/accessibi.com\/be\/guide-agid-sullaccessibilita-digitale-cosa-cambia-con-la-determinazione-n-38-del-4-marzo-2026\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Linee Guida AgID sull'accessibilit\u00e0 digitale: cosa cambia con la Determinazione n. 38 del 4 marzo 2026 | Accessibi\" \/>\n<meta property=\"og:description\" content=\"Il quadro operativo per l’European Accessibility Act \u00e8 finalmente completo. AgID ha pubblicato le regole tecniche, i criteri di verifica e gli strumenti di controllo che mancavano. Ecco cosa devono sapere le aziende. L’EAA aveva gli obblighi. Ora ha anche le istruzioni. L’European Accessibility Act \u00e8 in vigore in Italia dal 28 giugno 2025. 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