Legislative framework on digital accessibility

From WCAG 2.1 to the European Accessibility Act and Italy’s Legge Stanca: the rules for an internet accessible to all.

Digital integration: the rules for an internet accessible to all

In the United Kingdom the main references are the Equality Act 2010 and, for public sector bodies, PSBAR 2018. The European Accessibility Act is EU legislation: it does not apply in the UK and concerns you only if you offer products or services in the European Union. Below are the three international references that shape digital accessibility. Which obligations apply to your organisation depends on the type of body, the sector and the service: with our in-house tools and human auditors, we help you identify and fix technical barriers, with reference to WCAG 2.1/2.2 AA.

01

W3C – WCAG 2.1: Web Content Accessibility Guidelines

The WCAG 2.1 (Web Content Accessibility Guidelines) are part of a set of international recommendations developed by the Web Accessibility Initiative (WAI) within the World Wide Web Consortium (W3C). These guidelines define the technical criteria for making web content accessible to everyone, including people with disabilities.

02

European Union – WAD / EAA: Web Accessibility Directive / European Accessibility Act

Directive (EU) 2016/2102 (the Web Accessibility Directive) requires public sector bodies in the member states to make their websites and apps accessible. Directive (EU) 2019/882 (the European Accessibility Act), applicable from 28 June 2025, extends accessibility requirements to certain products and services offered to consumers, including by private operators (for example e-commerce, banking services, transport, electronic communications), with exemptions for microenterprises providing services. The common technical reference is the EN 301 549 standard, based on WCAG.

03

Italy – AgID: Law 4/2004 (Legge Stanca)

In Italy, digital accessibility is governed by Law 4/2004, known as the Legge Stanca (Stanca Act). Coordination and implementation are entrusted to AgID (the Agency for Digital Italy), which defines the technical requirements and procedures for making websites and IT services accessible to people with disabilities.

Accessibility around the world: international regulations and rights

Each country adopts its own standards, almost always based on the WCAG: here is the international reference framework.

Flag of Australia

Australia

DDA – Disability Discrimination Act

WCAG 2.0 AA
Flag of Austria

Austria

WZG – BaFG (EAA)

WCAG 2.1 AA
Flag of Belgium

Belgium

Transposition of WAD (EU) 2016/2102

WCAG 2.1 AA
Flag of Canada

Canada

ACA – Accessible Canada Act / CHRA

WCAG 2.0 AA
Flag of Denmark

Denmark

WAA – Web Accessibility Act

WCAG 2.1 AA
Flag of Finland

Finland

Digipalvelulaki (306/2019)

WCAG 2.1 AA
Flag of France

France

Loi 2005-102 (art. 47) – RGAA 4.1 · EAA transposition (C. conso. L.412-13)

WCAG 2.1 AA
Flag of Germany

Germany

BITV 2.0 (public sector) – BFSG (EAA)

WCAG 2.1 AA
Flag of Greece

Greece

Law 4727/2020 – Digital Governance

WCAG 2.1 AA
Flag of India

India

RPD Act – Rights of Persons with Disabilities

WCAG 2.0 A
Flag of Ireland

Ireland

Disability Act + WAD (EU) 2016/2102

WCAG 2.1 AA
Flag of Israel

Israel

IS 5568 – Equal Rights of Persons with Disabilities

WCAG 2.0 AA
Flag of Italy

Italy

Law 4/2004 (“Stanca”) – Legislative Decree 82/2022 (EAA) – AgID Guidelines

WCAG 2.1 AA
Flag of Norway

Norway

UU-forskriften for IKT

WCAG 2.0/2.1 AA
Flag of New Zealand

New Zealand

Web Accessibility Standard

WCAG 2.1 AA
Flag of the Netherlands

Netherlands

Besluit digitale toegankelijkheid – EAA transposition act

WCAG 2.1 AA
Flag of Portugal

Portugal

Decree-Law 83/2018 – Decree-Law 82/2022 (EAA)

WCAG 2.1 AA
Flag of the United Kingdom

United Kingdom

Equality Act 2010 + PSBAR 2018

WCAG 2.1 AA
Flag of Spain

Spain

RD 1112/2018 – Ley 11/2023 (EAA)

WCAG 2.1 AA
Flag of the United States

United States

ADA – Americans with Disabilities Act · Section 508 (federal bodies)

WCAG 2.0/2.1 AA (Section 508; 2024 DOJ rule for state and local government entities)

What our services do — and what they don’t

We would rather tell you straight away, in plain terms:

Audits and remediation refer to WCAG 2.1 and 2.2, level AA (cited in Europe by the EN 301 549 standard). Specific national frameworks (for example the RGAA in France) are applied only where expressly agreed in writing.

The audit checks the agreed pages and features (the basic audit includes up to 20 pages). Anything outside the scope is not checked.

Automated tools detect only some of the barriers: that is why our audits include manual verification by human auditors.

The widget is a complementary tool for your visitors: it does not fix code or content and, on its own, does not make a site accessible or compliant.

Any later change to code, content or features can introduce new barriers. Maintaining accessibility requires new checks (optional service): it is not automatic.

Meeting WCAG is a technical requirement and does not, on its own, amount to meeting all your legal obligations, which depend on the country, the type of organisation, the sector and the service (for example Directive (EU) 2019/882 and its national transpositions, the rules for the public sector or, in the UK, the Equality Act 2010 and PSBAR 2018) and may include further requirements. We do not provide legal advice or certification.

We work to reach WCAG level AA within the audited scope. The outcome also depends on your platform, your content and the interventions you decide to carry out: we do not guarantee a legal outcome.

More details in our Terms and Conditions.

From small businesses to big brands, we work with organisations of every size.

Brosway
Aon
Findus
Fiera Milano
Rigoni di Asiago
Kimbo
Milano Cortina 2026
ASBMR – American Society for Bone and Mineral Research
Oriocenter
Autovia
Lechuza
Italian Wine Brands
Pianegonda
Atlante
Italy Car Rent
Enoitalia
Capriccioli
Grande Alberone
Munaciello
Pastamia
Zamperla
Pam Supermercati
Gruppo Adige Bitumi

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